I bought CWA again lol...so I could get the live DVD free, I didnt check my email within a week, it hadnt been over a month, they canceled the free dvd and never sent it b/c I didnt respond within 5 days if I still wanted it. Total horseshit, look at the response I got, they said I had to re-order the DVD, how in the fuck?? those ppl dont know shit from piss:
"Jon,
Thank you for contacting Best Buy about the status of your order, I'm Emily with Customer Care.
We appreciate your concern about your DVD. As you were previously informed your "Live At The Henry Ford Theatre-CD-Dredg" was on backorder for an extended period of time, and it has been canceled. Which is why you still have not received it. Also stated in the previous e-mail since you still wanted to receive this product you should have re-ordered it online. However after a brief search of our online inventory we do not appear to offer this product any longer. We apologize for any inconvenience this may cause.
We look forward to your next visit to one of our stores or to www.BestBuy.com. Please do not hesitate to contact us with additional questions or concerns.
Best Wishes from Best Buy,
Emily and the Customer Care Team"
"Jon,
Thank you for contacting Best Buy about the status of your order, I'm Emily with Customer Care.
We appreciate your concern about your DVD. As you were previously informed your "Live At The Henry Ford Theatre-CD-Dredg" was on backorder for an extended period of time, and it has been canceled. Which is why you still have not received it. Also stated in the previous e-mail since you still wanted to receive this product you should have re-ordered it online. However after a brief search of our online inventory we do not appear to offer this product any longer. We apologize for any inconvenience this may cause.
We look forward to your next visit to one of our stores or to www.BestBuy.com. Please do not hesitate to contact us with additional questions or concerns.
Best Wishes from Best Buy,
Emily and the Customer Care Team"
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